Developing Effective Human Resource Policies and Procedures Manual


✅ HRDF Claimable

There is no doubt that 2020 gave a huge change in our lifestyle and work routine. Most employers and employees are still struggling hard in adapting to these changes – Disciplinary issues working virtually, leave days calculation, medical cost bear by company, etc. It’s time to update your company handbook!
Presenting “Developing Effective Human Resource Policies and Procedures Manual” by Axon Consultancy.



Provides a clear way of managing employees to avoid problems of each manager managing things his own way. Programme will provide participants to take note of factors to be taken when developing policies and procedures.

Who Should Attend

  • Human Resources Managers/Executives
  • Staff intending to specialize in Human Resource Management

Course Outline


  1. Introduction
    – Overview of HR Communication Channel
    – Why the Need of HR Manual
    – Importance of HR Manual
  2. Evaluation Process
    – Evaluation of Existing Policies and Practices
    – Evaluation of Whether for One Company or Group of Companies
    – Whether Unionize or Otherwise
    – Approval Process
  3. HR Manual Framework
    – Decision on the Sections in the Manual
    – Decision on Paging Approach
    – Decision on Footer Reference
    – Table of Content
    – Language Use/Style/Margin etc


Con’t HR Manual Framework – Overview on Sections in the Manual
– Section 1 – General Scope & Applicability
– Section 2 – Terms and Conditions
– Section 3 – Compensation and Benefits
– Section 4 – Employee relations Disciplinary – Rules & Regulations
– Section 5 – Training & Development

  1. Flow Chart
    – How to Prepare Flow Chart
    – Maintenance of Flow Chart
  2. Integration of Employment Laws
    – Probationers
    – Retirement
    – Rest Day/Gazetted Public Holidays
    – Contract of Employment
    – Other Important Clauses that should be included
    – Usage of terminology/Phrases
  3. Implementation Stage
    – Endorsement from Top Management
    – Policy of Changes
    – Briefings etc

Class Delivery Methods

Lecture, Tutorial, Discussion, Case Studies, Role Play and Brainstorm.

Hybrid (Online or In Training Center) (**During MCO/CMCO, our class will be in Online session.)


A Certificate of Attendance will be issued upon meeting the following criteria.

To qualify for the award of the Certificate, a participant must achieve 100% attendance and participate in all team discussions.


Eunice Lee

  • MBA, International Management Centre (IMC)
  • Certificate in Personnel Management in MIPM
  • Certificate in Training Management
  • Certificate in Knowledge Management
  • Advance Certificate in Knowledge Management


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