HR FOR NON-HR PERSONNEL
In today’s workplace, every manager is also a people manager. Recruitment, retention, performance, and discipline are no longer “HR’s job alone”—they’re part of your role.
This programme equips managers, supervisors, and team leaders with practical HR skills to:
- Hire and keep the right people
- Boost performance and motivation
- Handle employee issues fairly & legally
- Reduce risks of disputes, turnover, and non-compliance
You’ll walk away with confidence, clarity, and actionable tools to lead your team more effectively.
Who Should Attend
- Line Managers & Supervisors
- Newly Promoted Managers
- Heads of Departments/Divisions
- Middle-Level Management
- Non-HR Professionals Handling HR Tasks
- Fresh HR Executives Seeking a Strong Foundation
WHY THIS TRAINING IS DIFFERENT
- Designed for non-HR managers (easy to understand, no HR jargon)
- Facilitated by a HR practitioner with 25+ years’ experience
- Action-oriented tools you can use the very next day
- Interactive & engaging (not boring lectures!)
In short: This course turns HR from a headache into your leadership advantage. You’ll leave equipped to lead smarter, retain talent longer, and achieve stronger business results.
Course Content
Day 1: Building the Foundation of HR in Management
Module 1: HR Management – What Every Manager Must Know
- What HR really does (and doesn’t do)
- Why line managers play a critical HR role
- Shifting mindset: “Every Manager is an HR Manager”
Module 2: Hiring & Retaining Top Talent
- Manpower planning made simple
- Attracting the right talent: internal vs external sourcing
- Onboarding & orientation that increase retention
- Managing probation & confirmation effectively
Module 3: Performance Management that Works
- Setting SMART goals and expectations
- Giving feedback that motivates (not demoralises)
- Reward & recognition strategies
- Conducting impactful performance appraisals
- Avoiding common pitfalls managers make
Day 2: Managing, Motivating & Resolving Employee Issues
Module 4: Compensation & Employee Development
- Pay, benefits, and incentives explained
- Linking compensation to performance
- Identifying & addressing training needs
- Creating development plans that employee’s value
Module 5: Employee Relations & Engagement
- Understanding employee expectations & aspirations
- Building engagement that boosts retention
- Coaching & career conversations
- Encouraging collaboration across teams
Module 6: Industrial Relations & Separation
- Identifying & managing misconduct
- Handling disciplinary cases step-by-step
- Domestic investigations & inquiries: Dos & Don’ts
- Legal considerations in termination
- Conducting meaningful exit interviews
Enquiry
Or Call Us : +6016 338 2229
Course Schedule
Date: 2 Days
Time: 9 AM – 5 PM
Course Fee
Inclusive of training material, certificates & meals.Our course is HRDF claimable.
Contact us to claim for promo rate.
Location
No. 2-2, Plaza Usahawan Genting Kelang,
Jalan Danau Niaga 1, Taman Danau Saujana,
53300 Kuala Lumpur.
Certificate
- A Certificate of Attendance will be issued upon meeting the following criteria.
- To qualify for the award of the award of the Certificate of achievement, a participant must achieve 100% attendance and participate in all team discussions
Registration
Enquiry
Or Call Us : +6016 338 2229
About The Trainer & Programme
To know more about our trainer, download brochure.