• New Managers (0-12 months in role)
• Aspiring Managers identified for promotion
• Team Leaders & Supervisors looking to formalize and enhance their skills
• Assistant Managers

Day 1: Foundation of Leadership & Execution

Welcome & Setting the Stage

Introductions, programme objectives, and establishing learning goals.

Module 1: The Manager’s Role & Strategic Alignment

Transition from contributor to leader. Understanding the organization’s purpose and your role in achieving it. Identifying personal leadership style and its impact.

Module 2: The Engine of Management: Effective Communication & Influence

The science of perception and how it affects communication. Active listening techniques. Framing language to empower, not command. Introduction to negotiation and persuasion basics with peers and superiors.

Module 3: Driving Performance: Motivation & Delegation

Understanding human drive and intrinsic motivation. Practical tools for motivating different types of team members. The art and science of effective delegation for productivity and development.

Module 4: The Discipline of Execution

Moving from plan to action. Prioritization frameworks (e.g., Eisenhower Matrix). Leveraging team capacity to deliver tasks on time. Managing obstacles and ensuring accountability.

Day 2: Building Teams & Driving Growth

Module 5: Coaching for High Performance

Shifting from “boss” to “coach.” The GROW model or a similar framework for coaching conversations. Guiding team members to find their own solutions and take ownership.

Module 6: Constructive Feedback & Managing Difficult Situations

Formula for delivering positive and negative feedback that lands effectively (e.g., SBI Model). Role-playing difficult conversations (performance issues, conflict). Strategies for maintaining rapport and respect.

Module 7: Building a Winning Team & Fostering Innovation Content:

Fundamentals of team dynamics and psychological safety. Creating a culture of collaboration and sustained performance. Introduction to simple, structured creativity and problem-solving techniques for teams.

Module 8: Integration & Action Planning Content:

Synthesizing key learnings. Participants create a personalized 30/60/90-day action plan to implement their new skills. Group discussion on challenges and commitments.

Programme Wrap-up & Certification

Final Q&A, feedback session, and presentation of certificates of completion.