This programme adopts a competency-based and experiential learning approach:

• Experiential learning with structured practice exercises
• Facilitated discussions and guided debriefs
• Video-based learning reinforcement
• Group work, simulations, and role-play activities
• Individual reflection and action planning

The programme design aligns with the 4MAT Learning System, ensuring effective learning transfer:

• Relevance and purpose (Why)
• Conceptual understanding and evidence-based models (What)
• Practical application and experience (How)
• Workplace integration and situational application (What If)

At the end of the programme, participants will be able to:

• Apply practical NLP strategies to manage team dynamics and achieve stronger alignment
• Enhance communication skills by understanding values and inner motivational drivers
• Conduct difficult conversations respectfully while maintaining openness and rapport
• Apply team development models to improve engagement and organisational performance
• Use effective feedback and feedforward techniques to encourage positive behavioural change
• Foster a coaching culture that supports growth, accountability, and collaboration

Day 1: Foundations of Team Alignment and Leadership Mindset

Module 1: Setting the Frame – Programme Objectives and Outcomes

• Programme overview and expectations
• Assessing current leadership and team alignment status
• Defining success outcomes for the programme

Module 2: Excellence Starts in the Mind

• The role of mindset in trust, relationships, and conflict
• Outcome-focused leadership thinking
• Understanding how mental focus influences team alignment

Module 3: Influence Through Values and Motivation Drivers

• Identifying and working with individual and team values
• Building foundational relationships through value alignment
• Understanding unconscious drivers of pain and gain
• Strengthening commitment and respect through values-based communication
• Deepening relationships by addressing inner drivers in daily conversations

Day 2: Communication Mastery, Team Development and Behaviour Change

Module 4: Engaging the Sceptical Mind to Create Win-Win Outcomes

• Building buy-in while strengthening trust
• Pacing thinking styles using structured communication formulas
• Managing difficult conversations with respect and clarity
• Communicating sensitive messages while maintaining openness

Module 5: Team Development Stages and Organisational Performance

• Overview of team development stages and NLP perspectives
• Understanding the impact of each stage on performance and engagement
• Leadership strategies for elevating teams to higher performance levels
• Integrating new members effectively into existing teams

Module 6: Providing Empowering Feedback That Gets Accepted

• Why traditional feedback often fails
• Limitations of the feedback sandwich model
• Structuring feedback for acceptance, ownership, and growth

Module 7: Changing Behaviour Through Feedforward

• Differences between feedback and feedforward
• Traditional feedforward approaches
• Updated feedforward techniques to build a coaching culture

Module 8: Developing Action Plans for Sustainable Application

• Translating learning into immediate workplace action
• Embedding new leadership behaviours into daily routines
• Individual action plan development and commitment