Trainer Portfolio: Dr. (C) Venessa Chai

HRDC Accredited Trainer | Real Estate & Leadership Coach

Venessa Chai is an accomplished real estate entrepreneur, certified professional trainer, and dynamic business leader with over 16 years of experience in sales, marketing, leadership, and talent development. Currently pursuing her Doctorate in Business Administration (DBA) at UNITAR International University, she brings a rich blend of academic insight and industry experience to every training engagement.

Venessa began her career in the insurance industry with ING Insurance, where she advanced from Product Advisor to Group Sales Manager between 2004 and 2011. Her real estate journey began in 2009, and by 2014 she founded Landers Real Estates, where she honed her expertise in operations, management, and strategic leadership.

As a Probationary Estate Agent (PEA3696) registered with BOVAEP, she currently serves with MCentury Properties Sdn. Bhd. as an In-House Master Trainer, specializing in real estate sales and marketing training for new and seasoned agents.

Training Expertise

Venessa has designed and delivered numerous training programs tailored to real estate professionals and business teams. Her signature programs include:

• Real Estate Career Awareness Course – guiding school leavers into property careers.

• Executive Degree in Real Estate Mastery Skills – in collaboration with SEGi College, focusing on skill enhancement for practicing agents.

• Sales & Marketing Effectiveness Program

• Business Model Canvas for Real Estate

• Leadership & Team Development Training

• Talent Management & Recruitment Strategies

• Winning Attitude & Motivational Programs

In 2024, she expanded into content creation and course design, producing new modules in business development, leadership, and performance optimization.

Professional Achievements

• Over 16 years of experience in real estate marketing across Malaysia and China, handling residential, commercial, industrial, and land transactions.

• Led and managed a sales team of over 100 professionals with award-winning performance.

• Worked with 30+ local and international property developers on new project marketing.

• Founder and Master Trainer of Bigastrong Academy, specializing in sales, motivation, and leadership development.

• Author of upcoming books: “I Enjoy the B20 Lifestyle with My T20 Income” and “Fearless Work in Real Estate”.

Certifications & Academic Qualifications

• Doctorate of Business Administration (DBA) – UNITAR International University (In progress)

• MBA (International Business) – University of East London, UK

• BA (Hons) Marketing – SEGi University & Colleges

• Executive Diploma in Real Estate (EDRE) – UCSI College

• Probationary Estate Agent (PEA3696) – BOVAEP Malaysia

• International Certified Professional Trainer (IPMA, UK)

• HRD Corp Accredited & Exempted Trainer – Malaysia